Calendar & Cancellation Policy

HTX Tax Partners respects your time and asks that you respect ours. Our consultation and strategy calls are a valuable resource. By booking an appointment, you agree to the following terms.

24-Hour Notice Required. If you need to cancel or reschedule your appointment, please do so at least 24 hours before your scheduled call time.

• Cancellations made 24+ hours in advance: Full rescheduling credit, no penalty.
• Cancellations made less than 24 hours in advance: Your time slot is forfeited. A new booking may be required.
• No-shows (failure to attend without notice): The appointment is forfeited with no makeup call.

We understand emergencies happen. If an urgent situation arises, please contact us as soon as possible at 346-479-2968 or [email protected] and we will do our best to accommodate you.

You may reschedule your appointment up to once per booking using the link provided in your confirmation email. Rescheduling must be done at least 24 hours before your original appointment time.

To reschedule, use the link in your confirmation email or contact us directly at [email protected].

Please join your call on time. If you are more than 10 minutes late without prior notice, the appointment may be treated as a no-show and forfeited.

All calls are conducted via phone or Zoom. Zoom links will be provided in your confirmation email. Please test your connection beforehand.

In the rare event that HTX Tax Partners needs to cancel or reschedule your appointment, we will notify you as soon as possible and offer you the next available time slot at no additional charge.

For paid consultations: Refunds are available if you cancel more than 48 hours in advance. Cancellations within 48 hours are non-refundable. All mentorship program refunds are governed by the guarantee terms in your enrollment agreement.

HTX Tax Partners reserves the right to end any call and refuse future bookings to any person who is disrespectful, inappropriate, or acts in bad faith during a consultation. We are here to help serious professionals build serious businesses.